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FAQ

Enjoy the convenience of mobile service. We serve you anywhere you are located. All repairs are completed from well equipped vehicles. We stay on-site in and plain view until it’s done.

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Available 7 days a week

Phone problems don’t fall neatly between Monday through Friday, 8 a.m. to 5 p.m. They also occur after-hours, on the weekends and during vacation.

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Transparency

Watch us as we work hard to repair your device. You can ask questions and know that your device will remain securely within your reach to ensure your data remains safe.

How much does it cost?

You can call us, text us or search our website to find the cost associated with repairing your device. There’s no additional fee for mobile service.

How do I book an appointment?

Booking is easy. You can call us, text us or schedule an appointment using our website.

What are your hours of operation?

Repair serivces are avaiable from 8:00am to 8:00pm 7 days a week. Online booking is avaiable 24 hours a day.

Will I get a warranty with my repair?

Our default warranty period for all repairs is six (6) months. You may find some other repairs with a longer warranty period.

What happens after I book a repair?

After booking our services the technician that services your local area will attempt to make contact to confirm the appointment.

When the technician arrives he/she just needs the device to begin the repair. Feel free to hang out and chat with the technician during the repair process.

Will my data remain safe?

You can rest assured that your personal data will remain secure during the repair process. Our repair process is fully transparent and your device can remain visible and accessible to you during the entire process.

Where will my device be serviced?

Our technicians are equipped to complete the repair process from his or her vehicle. Some vehicles are equipped with workstations in the rear while some other technicians work from within their vehicle. Our repair process is fully transparent and your device can remain visible and accessible to you during the entire process.

What forms of payments do you accept?

We are practicing contact-less, touchless interaction as much as possible. We are currently accepting ApplePay, AppleCash, Venmo, Cashapp, Paypal and Cash.

UPDATED 2.1.2021

COVID-19

We’re open for business and committed to keeping our customers, employees and communities safe and connected. Learn how we’re responding to COVID-19.

METHODS & PROCEDURES – CONTACTLESS & CURBSIDE SERVICES

12 Series

iPhone 12 Pro Max
iPhone 12 Pro
iPhone 12
iPhone 12 Mini

11 Series

iPhone 11 Pro Max
iPhone 11 Pro
iPhone 11

10 Series

iPhone 10s Max
iPhone 10s
iPhone 10r
iPhone 10

8 Series

iPhone 8 Plus
iPhone 8

7 Series

iPhone 7 Plus
iPhone 7

6 Series

iPhone 6s Plus
iPhone 6s
iPhone 6 Plus
iPhone 6

2260 Park Town Cir Sacramento Ca 95825
1104 Corporate Way Sacramento Ca 95831
201 Spear St San Francisco Ca 94105

info@iphonetechnicians.com

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