Mobile iPhone Repair

iTechs is an on-demand mobile repair company built around speed and convenience. A certified technician comes directly to your location, performs the repair on-site, and you pay only after you have confirmed it is done right. No commute, no drop-off counter, no waiting room. That is the core of what we do and it has been since 2011.

Some repairs are more advanced and require a controlled shop environment. For those, we have partnered with select service centers in Sacramento that are now part of the iTechs authorized service partner network. These locations are equipped to handle complex repairs we do not perform on-site, and you can bring your device directly to them.

Walk-in service is available at our authorized service center in Midtown Sacramento at 1525 21st St, Sacramento, CA 95811. You can also book any service online and note a pickup request in the comments field if you would like a technician to collect your device.

During the booking process, you will enter the address where you want the technician to meet you. This does not have to be your home it can be your office, a coffee shop, a park, or wherever you happen to be when the repair needs to happen. We will come to you.

You will also have the option to leave additional details: apartment number, gate code, building entrance instructions, parking notes, or anything that helps the technician locate you quickly. The more detail you provide, the smoother the arrival.

When the technician arrives, they will park at the main entrance of the location unless your instructions say otherwise. They will then contact you as specified during booking: doorbell, text message, knock, front desk, or receptionist.

The moment your booking is submitted, you will receive a confirmation by both text message and email. We send both because if your screen is cracked or your phone is having issues, text alone may not be reliable.

Your confirmation will include your appointment details, the technician's estimated arrival window, and instructions for how to respond if you need to make changes.

The technician assigned to your repair will also typically contact you directly before arriving to confirm your location details, verify any access instructions, and make sure you are reachable.

Screen replacements on iPhone are typically completed in 20 to 30 minutes from the moment the technician opens the device, including final testing and Face ID calibration where applicable.

Most other repairs — battery replacement, charging port, front or rear camera — are completed in approximately 60 minutes or less.

Back glass repair and some charging port repairs on certain models can take up to 90 minutes due to the precision bonding and disassembly involved. Your technician will confirm the estimated time when they arrive.

You pay after the repair is complete. The amount you pay is the price you saw during booking, including tax. There are no hidden fees and no additional charges at the door.

Occasionally, a technician may identify something on arrival that affects pricing. In those cases, your technician will walk you through the findings before any work begins. You are always in control.

We accept all major credit and debit cards, Venmo, Zelle, CashApp, Apple Pay, and cash.

Yes. While iPhone repair is our specialty, we also service Apple iPad, Apple Watch, and Samsung devices. We stock parts for the most common iPhone repairs — screens, batteries, and hardware — which allows us to complete those same-day without a special order.

For other device types and less common repairs, turnaround time and pricing will vary depending on parts availability. The fastest way to find out is to call us directly at (916) 250-1878.

We repair every iPhone from the 7 series through the latest iPhone 17 series, including all Pro, Pro Max, Plus, Mini, and Air variants. If you are unsure which model you have, the booking tool will help you identify it, or you can call us and we will walk you through it.

There are a small number of exceptions on very specific repairs for older models. Your technician or our booking tool will flag any limitations before your appointment is confirmed.

We offer three screen quality tiers. Standard LCD is our most affordable option, reliable for everyday use and trade-in. Premium OLED matches original display performance with True Tone and is our most popular choice. Apple OEM uses Apple-sourced parts and produces no software warnings — the closest experience to factory-new.

Your technician can identify your current screen quality when they arrive and advise you on the best replacement option.

You do not need to stand next to the technician for the full duration. However, you should be reachable and nearby — particularly at the start and end of the appointment.

At the start, you hand off the device and walk the technician through any specific instructions. During the repair, feel free to return to whatever you were doing. The technician will work from the service vehicle and notify you when the repair is complete.

At the end, you inspect the device, confirm the repair, and pay.

Yes. Every repair comes with a warranty. Coverage varies by repair type and quality tier and is noted on each service at the time of booking so you know exactly what is covered before you confirm.

Standard LCD screen replacements carry a one-year warranty. Premium OLED and Apple OEM screen replacements carry a lifetime warranty. Battery replacements are covered for 90 days. Most hardware repairs — back glass, charging port, camera — include a one-year warranty.

Warranty service is mobile, same as the original repair. If something is not right with our work or the parts we installed, we come back to your location and make it right at no charge.

Yes. Liquid damage repair is one of the services we offer. Whether your phone took a drop in water, got caught in the rain, or came into contact with any liquid, we can evaluate and treat it.

Because liquid damage repair involves multi-step cleaning, corrosion removal, and board-level assessment, it is not performed on-site. The process typically takes one to three days from the time we receive the device.

You can bring your device directly to our authorized service center in Midtown Sacramento at 1525 21st St, Sacramento, CA 95811. You can also book the service online — select your model and look for liquid damage or water damage under the hardware or other repairs category. If you would like a technician to pick up your device, add that request in the comments when booking.

Yes. We offer advanced board-level repair including micro-soldering for component-level issues that go beyond standard part replacement. This includes diagnoses where a specific component, chip, or connector on the logic board needs to be repaired or replaced.

Most customers do not come in specifically asking for a soldering repair. It is typically something we identify after diagnosing a device that is not responding to standard repair. If your phone has been diagnosed elsewhere and you were told it needs board-level work, we can assess it and give you a straight answer on whether it is repairable.

Board-level repairs are performed at our authorized service center in Midtown Sacramento at 1525 21st St, Sacramento, CA 95811. You can also book online and note any prior diagnosis in the comments field.

Yes. Every iTechs technician completes Level 3 iPhone repair training through a certified program based in Los Angeles, which covers advanced diagnostics, component-level repair, and proper handling of Apple devices. In addition to that training, every technician goes through an internal onboarding process specific to how we operate before they ever service a customer device.

We also have technicians on the team who have been in the mobile device repair industry since the days of BlackBerry and Palm Treo. This is not a side job for our people. It is a trade they have built careers around, and that depth of experience is what you get when you book with iTechs.

You do not pay unless the repair works. That is not a slogan, it is the policy. If a technician comes out, performs the repair, and the issue is not resolved, your phone goes back to the condition it was in when we arrived and you owe us nothing.

In cases where a repair reveals a deeper underlying issue, your technician will explain what was found and walk you through the options before any further work is considered. You are always in control of what happens next.

Your data is safer with us than at a traditional repair counter. At most shops, you hand your phone to someone behind a counter and it disappears into a back room. You have no idea who handles it, whether your password was used, or what was accessed.

With iTechs, the repair happens in front of you. Our technicians do not ask for your passcode for most repairs and do not need access to your data to complete the work. You are welcome to stay with the technician for the entire appointment. There is no back room, no strangers, and no uncertainty about what is happening to your device.

Absolutely. Some of our most common service locations are workplaces. We service office buildings, construction sites, government facilities, manufacturing plants, hospitals, car dealerships, warehouses, and everything in between. If you are on the clock and your phone breaks, you do not have to choose between getting it fixed and getting your work done.

When you book, enter your work address and any access instructions. The technician will contact you with an ETA before arrival. You can bring your device down to meet them, have it sent via a receptionist or front desk, or request that the technician come to your location within the building. We work around your situation.

For most repairs, we can have a technician to your location within an hour. Same-day service is available seven days a week. If your phone breaks at 10 in the morning, you can book for 11 and we will be there. You do not have to rearrange your day or find a way to get somewhere.

Availability varies depending on technician schedules and demand in your area. The booking tool will show you the earliest available windows in real time so you always know exactly when to expect us.

Yes. If you booked online, you can reschedule or cancel directly through the confirmation you received. Everything is self-serve and takes less than a minute.

You can also call or text us at (916) 250-1878 and a team member will take care of it for you. We do not charge cancellation fees and we do not make rescheduling difficult. Life happens, and we would rather adjust and keep you on the schedule than lose you over a timing conflict.

We offer both original Apple OEM parts and high-quality aftermarket parts, and we are upfront about the difference between them. OEM parts are sourced directly from Apple, produce no software warnings, and deliver the closest experience to factory-new. Aftermarket parts are a reliable and more affordable alternative that perform well for everyday use.

For context, most repair shops and even most insurance-replaced devices use aftermarket screens. If your phone has never been repaired before, you likely have an original Apple display. We give you the option to maintain that quality or choose the more affordable route. Either way, you know exactly what is going into your device before we start.

Yes. A phone that will not power on is not necessarily a lost cause, and it is exactly the kind of situation we are equipped to diagnose. The cause could be a drained or failed battery, a damaged charging port, liquid corrosion on the board, or a component-level issue that requires advanced repair.

We handle all of it, including liquid damage treatment, board-level diagnostics, and micro-soldering for component repairs. If your device will not turn on, book a diagnostic and we will tell you exactly what it needs. No fix, no charge.

Most likely yes. Technology moves fast and our website may not always reflect the latest models or service additions the moment they become available. If you are looking for a repair on a newer release or something you cannot find in the booking tool, call us directly at (916) 250-1878.

A team member can give you the most current information on parts availability, pricing, and turnaround time. We update our services regularly, and a quick phone call will get you a straight answer faster than waiting to see it appear online.