Mobile iPhone Repair

We are a fully mobile repair service which means there is no storefront, no lobby, and no drop-off counter. That is intentional. The entire model is built around coming to you.

When you book a repair with iTechs, a certified technician drives to your location in a fully equipped service vehicle stocked with the parts for your specific repair. They park as close to your front door as possible, perform the repair on-site, and you pay only after you have inspected the device and confirmed everything works.

No commute. No parking. No waiting room. No leaving your phone with a stranger and hoping for the best. The repair happens in front of you, at a time you chose, at a place that works for you. That is the service and it has been this way since 2011.

During the booking process, you will enter the address where you want the technician to meet you. This does not have to be your home it can be your office, a coffee shop, a park, or wherever you happen to be when the repair needs to happen. We will come to you.

You will also have the option to leave additional details: apartment number, gate code, building entrance instructions, parking notes, or anything that helps the technician locate you quickly. The more detail you provide, the smoother the arrival.

When the technician arrives, they will park at the main entrance of the location unless your instructions say otherwise. They will then contact you as specified during booking: doorbell, text message, knock, front desk, or receptionist.

The moment your booking is submitted, you will receive a confirmation by both text message and email. We send both because if your screen is cracked or your phone is having issues, text alone may not be reliable.

Your confirmation will include your appointment details, the technician's estimated arrival window, and instructions for how to respond if you need to make changes.

The technician assigned to your repair will also typically contact you directly before arriving to confirm your location details, verify any access instructions, and make sure you are reachable.

Screen replacements on iPhone are typically completed in 20 to 30 minutes from the moment the technician opens the device, including final testing and Face ID calibration where applicable.

Most other repairs — battery replacement, charging port, front or rear camera — are completed in approximately 60 minutes or less.

Back glass repair and some charging port repairs on certain models can take up to 90 minutes due to the precision bonding and disassembly involved. Your technician will confirm the estimated time when they arrive.

You pay after the repair is complete. The amount you pay is the price you saw during booking, including tax. There are no hidden fees and no additional charges at the door.

Occasionally, a technician may identify something on arrival that affects pricing. In those cases, your technician will walk you through the findings before any work begins. You are always in control.

We accept all major credit and debit cards, Venmo, Zelle, CashApp, Apple Pay, and cash.

Yes. While iPhone repair is our specialty, we also service Apple iPad, Apple Watch, and Samsung devices. We stock parts for the most common iPhone repairs — screens, batteries, and hardware — which allows us to complete those same-day without a special order.

For other device types and less common repairs, turnaround time and pricing will vary depending on parts availability. The fastest way to find out is to call us directly at (916) 250-1878.

We repair every iPhone from the 7 series through the latest iPhone 17 series, including all Pro, Pro Max, Plus, Mini, and Air variants. If you are unsure which model you have, the booking tool will help you identify it, or you can call us and we will walk you through it.

There are a small number of exceptions on very specific repairs for older models. Your technician or our booking tool will flag any limitations before your appointment is confirmed.

We offer three screen quality tiers. Standard LCD is our most affordable option, reliable for everyday use and trade-in. Premium OLED matches original display performance with True Tone and is our most popular choice. Apple OEM uses Apple-sourced parts and produces no software warnings — the closest experience to factory-new.

Your technician can identify your current screen quality when they arrive and advise you on the best replacement option.

You do not need to stand next to the technician for the full duration. However, you should be reachable and nearby — particularly at the start and end of the appointment.

At the start, you hand off the device and walk the technician through any specific instructions. During the repair, feel free to return to whatever you were doing. The technician will work from the service vehicle and notify you when the repair is complete.

At the end, you inspect the device, confirm the repair, and pay.

Yes. Every repair comes with a warranty. Coverage varies by repair type and quality tier and is noted on each service at the time of booking so you know exactly what is covered before you confirm.

Standard LCD screen replacements carry a one-year warranty. Premium OLED and Apple OEM screen replacements carry a lifetime warranty. Battery replacements are covered for 90 days. Most hardware repairs — back glass, charging port, camera — include a one-year warranty.

Warranty service is mobile, same as the original repair. If something is not right with our work or the parts we installed, we come back to your location and make it right at no charge.