How it Works
On-Demand Delivery is our specialty. Convenience that sets us apart from the rest.
Call or visit us online to get a quote in seconds. Choose from 400+ unique cell phone repair services. We support both Apple and Samsung smartphones and tablets.
Confirm a time and location. We deliver service curbside to your location — all on your schedule. No more waiting at a retail store; our service vehicles are equipped with everything to service your device, even at a moment’s notice, wherever you may be.
Get Confirmation. Once you’ve submitted your repair request, you’ll receive confirmation via email and text message. Upon our arrival, greet your technician, sit back and relax.
Click the next tab “What to expect” to learn what happens next.
We Arrive for the appointment. Upon arrival, the technician will find the closest available parking to your front door. From here we just need your device start the repair.
Address Details. Please be sure to provide any necessary information needed for the technician to find your location. Gate codes, Apartment numbers, building numbers, and designated parking slots can be provided in the address section of the booking form.
How you can prep your device. Please have the device with at least a 15% charge on it to endure a timely repair.
Working from the service vehicle. The repair process will be conducted from the technicians service vehicle. The technician will remain onsite until the job has been completed.
You’re free to hangout or go. You are welcome to remain with the technician for light conversation during the repair or you may choose to have the technician bring the device to you upon completeion.
Payments. We collected payment after the repair has been completed.
To learn about our warranty, please click the next tab above.
We Guarantee It. For screen repair, our warranty period is for lifetime of that device. Suppose our screen malfunctions while under regular use. We will replace the screen again at no cost to you, forever.
For all other repair types. Our warranty period is for twelve (12) months from the date of service.
What the warranty does not cover. Defects or damage caused by accident, misuse, abnormal use, abnormal conditions, improper storage, neglect, or unusual physical, electrical or electromechanical stress;
Defects or damage caused by exposure to liquid, moisture, dampness, weather conditions, sand, dust, or dirt inconsistent with the specifications and instructions applicable to the Product according to the user manual.
At ITECHS, we are driven to solve our client’s tech support and productivity problems, using our expertise with integrity, and fulfilling our commitments by delivering exceptional service and craftsmanship in such a manner that we become our client’s one and only choice.
Transparancy throughout the repair process. Handing your smartphone or tablet over to a service technician can be nerve-racking. Will the technician figure out your credit card information? Will they see your tax documents? What about your sensitive photos?
We can assure you that we will never ask for your password and your device will remain accessible to you during the entire repair process.
In some unique cases, we may need your device unlocked in order to test and finalize a repair. In these circumstances, the technician will request for you to be present while he/she navigates the contents of your device.
People want to know they can trust any company they do business with. Our track record proves that we are the company that follows through on our promises and delivers what we advertise. We never make promises that we cannot keep.
Getting your iPhone, iPad or Samsung fixed is as easy as 1, 2, 3.