Your phone is broken.
We're on our way.
Book online in minutes. A certified technician comes to you. Most repairs done in 30 minutes. Pay after.
When your phone breaks, more than your screen cracks.
We have been repairing mobile devices since 2003. Back when Motorola Razrs were the standard and everyone carried a Nokia. We have seen thousands of people walk through the door of a repair shop with that look on their face.
Panic.
Because your phone is not just a phone anymore. It is how you check on your kids. It is your GPS, your Uber, your work calendar, your payment app. For a lot of people, it is their income. A cracked screen or a dead battery does not pause your life. It stops it.
We built ITECHS around one idea: getting your phone fixed should not require you to stop everything, drive somewhere, wait in a lobby, drop it off, and hope it gets done before you have to pick up your kids. We come to you. You watch it get fixed. You pay after it works. That is the whole model.
The old way took half your day.
Whether you need iPhone repair at home, at your office, in a coffee shop, or at the exact spot where it happened. Our technicians are mobile and fully equipped. You stay where you are. We handle everything else.
How on-demand iPhone repair works, step by step..
Book
About 2 minutesSelect your device, repair, date, time, and address. See your exact price first.
Confirmation
InstantEmail and text confirmation the moment you book. Technician is notified.
Tech arrives
At your scheduled timeText, call, knock, ring doorbell, or see front desk. Your choice.
Repair
30 to 90 minutesScreens and batteries: 30 min. Charger ports: about 90 min.
Pay after
Only when satisfiedWe collect payment once the repair is complete and you are happy.
Certified iPhone repair technicians. Not generalists.
Every certified iPhone technician who shows up at your door knows exactly what they are doing. This is not a side hustle. It is all we do.
Sacramento lead: J. Beck
The owner and operator of ITECHS Sacramento. J. Beck personally leads service in the region and sets the standard for every repair that leaves the bench.
LA-trained and certified
Technicians who join the team train at a facility in Los Angeles with over 15 years of operation. Screen repair training runs a full week minimum. Complex repairs require longer certification.
20+ years of industry depth
ITECHS leadership has over 20 years of hands-on experience in mobile device repair. Retail, refurbishment, on-demand service. Every hat in this business has been worn.
Regional coverage
J. Beck handles the majority of Sacramento repairs directly. Additional certified technicians cover fill-in appointments and outlying areas across the region.
Watch your repair happen. Right in front of you.
Our primary service vehicle in Sacramento is a blue Ford C-Max, clearly marked with company information. The inside is purpose-built for repair work. The rear seats are completely removed and replaced with a fully equipped technician bench.
You are welcome to come outside and join the technician at any point. Many of our customers do. Ask questions, watch every step, talk to the tech. Your phone never goes somewhere you cannot see it.
iPhone repair warranty. What is covered and what is not.
Screen repairs
Lifetime warranty. If your replacement screen malfunctions under normal use with no signs of physical damage, we replace it at no cost. Every time.
All other repairs
12-month warranty from the date of service. Batteries, charger ports, cameras, back glass. Covered for a full year.
Cannot be fixed
You pay nothing. Not a diagnostic fee. Not a service call charge. We only collect payment when the repair is complete and you are satisfied.
On warranty claims
Our warranty covers malfunction, not new incidents. If your new screen cracks in a new drop, that is a new incident and a separate repair. If it stops working on its own with no signs of physical damage, that is a warranty claim and we cover it. We will tell you clearly which one we are looking at.
On hidden issues
Sometimes a phone has more than one problem, and a cracked screen can hide what is underneath. If a separate issue surfaces during or after your repair, that is a separate service. We will always tell you what we find before doing anything beyond what you originally booked.
Four things to have ready. None of them are urgent.
Charge your phone to at least 30%
Your technician needs to verify the device before starting and confirm it is working after. A dead phone adds time. Anything above 30% keeps things moving.
Have your access details ready
Gate code, apartment number, building number, parking instructions. Add these when you book so your technician can find you without delay.
Back up your data if you can
Data is rarely affected by a screen replacement or part swap. But we recommend at least 12 backups a year as a general habit. A quick iCloud or iTunes backup before your appointment removes any worry.
Note any other issues
If your phone has more than one problem, let your technician know when they arrive. They may not be able to address everything in one visit, but they will be honest about what they can do and what would need a follow-up.
Even if your phone cannot be repaired, you will not leave without one.
No fix, no pay. And maybe a replacement.
Most devices can be repaired. Occasionally, a phone has taken damage that puts it beyond what we can fix on-site. In those cases, you pay nothing. No service charge. No diagnostic fee.
In the Sacramento market, our technicians may have pre-owned devices available depending on current inventory. If your phone is deemed irreparable and you need to stay connected right now, ask your technician what they have on hand.
What people ask before their first booking.
How quickly will the technician arrive after I book?
How long does a repair take?
Is my data safe?
Do I need to be there the whole time?
What if the technician is running late?
What if my phone cannot be repaired?
Your phone should work. Let's fix that.
Book in minutes. We come to you. Most repairs done in 30 minutes. Pay after.
Find your repair and book